Please Note: Custom and made to order items are not eligible for cancellation after 48hrs. Processing fees from Shopify (after 48 are non-refundable). A cancellation cannot be processed once the manufacturer has confirmed the order. Once an order is created, it is sent to the manufacturer. Furniture and artwork orders cannot be canceled due to a backorder. Our team will notify you of any changes to the item(s) in your order and ship any available items. You may also be required to incur the inconvenience and cost of having to receive the item and ship it back with restocking fees, if we are unable to reroute the item during transit.Ĭhanges to an estimated shipping time frame attributed to a delay in production may occur and are subject to change. If your order has shipped out already, shipping is non-refundable. Please contact us within 24-48hrs of placing your order to request a cancellation. Triple check your measurements and let us know if you have questions prior to making your purchase. Please read through the product description and note in-stock lead times. Our shop is curated with furniture from around the world and we do have limitations on returns for cost, space and sustainability reasons. We encourage you to reach out if requiring a specific lead time, otherwise we will contact you after your order is placed to give you an estimated delivery date.
Orders with multiple items may have different arrival dates.Įach item and manufacturers have specific shipping lead times. Please reach out to costs are determined at checkout. We are happy to quote shipping outside of Canada.
At this time, we only ship within Canada.
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